Complex care teams
Learning disability, autism, ABI and palliative specialists matched to your routines.
- Positive behaviour support and PBS recording
- Medication, PEG and moving & handling competencies
- Family introductions and shadow shifts built in
Local expertise since 2009
Responsive care professionals for Stroud, Nailsworth & the Five Valleys
Five Valleys & Paul Campbell (GLOS) Ltd. builds bespoke teams of carers, nurses and support workers for complex needs, family-funded packages and rapid emergency cover. We partner with families and providers to keep people safe in their own homes with genuine continuity.
- On-call support
- 24/7
- Rapid cover
- 2.5 hrs
Dedicated coordinator and rota planning every day of the year.
Average response time for emergency shifts across the Five Valleys.
Stroud
Nailsworth
Minchinhampton
Stonehouse & Cotswolds
Need cover this week?
Specialist care staffing, ready to deploy
Every member of our team is DBS enhanced checked, trained for PBS and medication management, and supervised by senior leads who know the local commissioners.
- Complex learning disability & autism support
- Continuity teams for privately funded live-in care
- Relief staff for supported living & residential homes
Fully insured · CQC-compliant documentation · GDPR ready digital logs
Impact
40+
Five-star reviews on Yell.com reflecting families' trust in our care.
Continuity
92%
Average rota fulfillment rate for ongoing 24-hour care packages.
Compliance
100%
DBS enhanced checks, references and skills passports always up to date.
Community
15 yrs
Rooted in Stroud with coordinators who know each valley and village.
What we deliver
Care staffing & support packages built around your priorities
From a single overnight sit to fully staffed multi-disciplinary teams, we handle recruitment, onboarding, supervision, payroll and safeguarding so you can stay focused on the person receiving care.
Emergency & respite cover
24/7 on-call to protect rotas when a key worker is unavailable or care needs change.
- Rapid vetting and deployment
- Digital timesheets and updates for families
- Specialist sleep-in and waking-night carers
Support for providers
Flexible staffing partnerships for residential settings, supported living and community care.
- Framework-compliant contracts and TUPE support
- Supervision and spot-checks handled by our seniors
- Weekly reporting on outcomes and incidents
Family-led services
We guide you through direct payments, budgeting and employer responsibilities.
- Recruitment, HMRC compliance and payroll
- Holiday and sickness cover guaranteed
- Regular reviews focused on goals and wellbeing
How we work
Person-led processes that stay transparent
The same coordinator looks after you from your first conversation through to regular reviews, making sure every detail is documented and shared securely.
-
Step 1
Listen & understand
Free discovery call, home visit and risk assessment with the people who matter.
-
Step 2
Build your team
We shortlist staff, arrange introductions and handle all compliance.
-
Step 3
Launch & learn
Shadow shifts and handovers ensure everyone knows routines and preferences.
-
Step 4
Review & adapt
Monthly check-ins, outcome tracking and rota adjustments as needs evolve.
Specialist support
Clinical oversight with a community heartbeat
We partner with multi-disciplinary teams, commissioners and therapists to keep support person-centred. Our seniors are MAPA, PBS and medication trained, ensuring frontline staff have confident leadership every shift.
- Learning disability & autism
- Visual timetables, sensory regulation, PBS data collection and family coaching.
- Complex health needs
- Tracheostomy awareness, epilepsy protocols, stoma care and medication administration.
- Community engagement
- Transport, volunteering and meaningful day opportunities across Gloucestershire.
DBS Checked
Right to Work
Mandatory Training
Supervision
CQC-ready paperwork
Up-to-date risk assessments, care plans and training logs packaged for inspections or due diligence.
Testimonials
Families and partners rate us five stars
Genuine reviews from direct payment clients and provider partners.
“Five Valleys have repeatedly stepped in at short notice to keep my son safe. We now have a consistent team that he trusts and enjoys spending time with.”
Ruth, Stroud parent
Complex autism package
“Their carers integrate seamlessly with our home, complete the documentation we need and communicate brilliantly with nurses and families.”
Registered manager, Nailsworth
Supported living partner
“Paul and the team really listen. They helped us navigate direct payments and built a rota that respects Mum’s independence.”
Campbell family
24-hour live-in care
Plan next steps
Tell us about the support you need
Complete the form or reach out directly. We respond within a couple of hours.
Direct contact
Paul Campbell, Managing Director
- Phone
- 07516 766 689
- [email protected]
- Office
-
Five Valleys & Paul Campbell (GLOS) Ltd.
Stroud, Gloucestershire GL5
Same-day response
Safeguarding first
FAQ
Questions families ask us most
How quickly can you start a package?
We keep vetted staff on standby and can mobilise within hours for emergency cover. Full 24-hour packages typically launch inside 1–2 weeks once we have completed introductions and training.
Do you help with direct payments?
Yes. We can guide you through employer responsibilities, payroll, HMRC, insurance and how to evidence your spend to the local authority while keeping maximum choice and control.
Are your staff insured and trained?
Every team member has enhanced DBS, right-to-work evidence, mandatory training, references and ongoing supervision. We share documentation securely before the first shift.
Can you work alongside NHS or social care teams?
Absolutely. We attend MDT meetings, contribute to reviews and share daily notes so everyone is aligned on outcomes.